Bulk Orders

Last Updated: 01/01/2024
Effective Date: [01/01/2025

At Merchifies.com, we specialize in providing high-quality custom print-on-demand solutions for businesses, organizations, events, and large-scale projects. Our bulk order program offers competitive pricing, dedicated support, enhanced services, and streamlined processes designed specifically for volume customers.

By placing a bulk order with Merchifies, you agree to this Bulk Orders Policy, our Terms of Service, Privacy Policy, and all other applicable policies.

Quick Summary (TL;DR)

• Bulk Qualification: 25+ items OR $500+ order value

• Volume Discounts: 10-25% off retail pricing based on quantity

• Dedicated Support: Personal account manager and priority customer service

• Enhanced Timeline: 7-21 business days production depending on quantity

• Payment Options: Net 30 terms available for qualified business accounts

• Custom Services: Design consultation, sampling, quality control, and white-label options

• Freight Shipping: LTL and specialized logistics for large orders

• International Support: Global fulfillment with customs assistance

• Quality Guarantee: 100% satisfaction with replacement or refund for defects

Quick Navigation:

• Bulk Order Qualifications

• Volume Pricing Structure

• Ordering Process

• Production & Delivery

• Business Account Benefits

• Custom Services

• International Bulk Orders

• Quality Assurance

• Legal Terms

• Contact Information

Bulk Order Qualifications

Minimum Requirements

Qualifying Criteria:

• Quantity Threshold: 25 or more units of any product type

• Value Threshold: $500 or more total order value (before shipping and tax)

• Mixed Products: Combination orders count toward minimums

• Design Flexibility: Single design or multiple designs both qualify

Eligible Products:

• Apparel: T-shirts, tank tops, long sleeves, hoodies, sweatshirts

• Accessories: Mugs, hats, bags, phone cases, stickers

• Home & Living: Pillows, blankets, wall art, home decor

• Specialty Items: Custom products available through consultation

Business Account Eligibility

Enhanced Services for Verified Businesses:

• Valid business license or tax identification number

• Established commercial address and business operations

• Credit application approval for extended payment terms

• Minimum annual purchase commitment for premium benefits

Verification Requirements:

• Business registration documentation

• Tax identification numbers (EIN, VAT, GST)

• Banking and credit references

• Authorized purchaser identification

Volume Pricing Structure

Tiered Discount System

Automatic Volume Discounts:

Product-Specific Pricing Examples

Apparel Volume Pricing:

Example Calculation:

• Standard t-shirt retail price: $19.99

• 100-unit order discount: 15%

• Bulk price per unit: $19.99 × (1 - 0.15) = $16.99

• Total savings: 100 × $3.00 = $300.00

Additional Cost Factors:

• Product Complexity: Multi-color designs, special materials

• Print Locations: Front, back, sleeve printing (additional fees)

• Size Premiums: 2XL+ sizes may include upcharges

• Finishing Options: Special packaging, labeling, rush processing

• Shipping Method: Standard, expedited, or freight options

Quote Validity and Custom Pricing

Standard Quotes:

• Valid for 30 days from issue date

• Subject to material cost fluctuations

• Locked pricing upon deposit payment

• Written approval required for production

Enterprise Pricing:

• Annual Contracts: Additional discounts for committed volume

• Custom Manufacturing: Specialized products and materials

• White Label Services: Private branding and packaging

• Dedicated Production: Reserved capacity for large accounts

Ordering Process

Step-by-Step Bulk Order Process

Step 1: Initial Consultation

• Submit inquiry via [email protected] or bulk order form

• Provide project details: quantity, products, timeline, budget

• Receive initial consultation within 4-6 hours during business days

• Assigned dedicated account manager for orders over $2,000

Step 2: Detailed Quote Development

• Comprehensive proposal with itemized costs and timelines

• Volume discount calculations and payment terms

• Shipping estimates and delivery options

• Custom services and add-on pricing

• Response Time: 24-48 hours for complete quotes

Step 3: Design and Artwork Preparation

• Client Provided: High-resolution files (300 DPI minimum, vector preferred)

• Design Services: Professional design support available (additional fees)

• Digital Mockups: Complimentary digital proofs for approval

• Artwork Specifications: AI, EPS, PNG, PSD formats accepted

Step 4: Sampling and Approval

• Digital Approval: Required for all orders before production

• Physical Samples: Available for $25-50 per sample (credited toward order)

• Pre-Production Samples: Recommended for orders over 100 units

• Color Matching: Pantone matching for screen printing and embroidery

Step 5: Production Authorization

• Deposit Payment: 50% deposit required to initiate production

• Production Queue: Priority scheduling for bulk orders

• Progress Updates: Regular status updates throughout production

• Quality Control: Enhanced inspection procedures for volume orders

Step 6: Final Payment and Shipping

• Balance Due: Remaining 50% plus shipping costs before dispatch

• Shipping Coordination: Freight logistics for large orders

• Delivery Scheduling: Appointment delivery for business addresses

• Documentation: Commercial invoices and packing lists provided

Rush Order Processing

Expedited Service Options:

• Rush Fee: 25-50% surcharge depending on timeline requirements

• Minimum Timeline: 3-5 business days for orders up to 250 units

• Capacity Dependent: Subject to current production load

• Guarantee Options: Meet delivery date or receive partial refund

Production & Delivery

Production Timelines by Volume

Standard Production Schedule:

*Total includes production + shipping time

Peak Season Adjustments:

• Holiday Seasons: November-January (add 3-7 days)

• Back-to-School: August-September (add 2-5 days)

• Spring Events: March-May (add 2-4 days)

Print Methods and Specifications

Available Print Technologies:

• DTG (Direct-to-Garment): Full-color designs, photo quality

• DTF (Direct-to-Film): Durable transfers, vibrant colors

• Screen Printing: Large runs, solid colors, cost-effective

• Embroidery: Professional appearance, hats and outerwear

• Sublimation: All-over prints, mugs, and hard goods

Print Placement Options:

• Standard Locations: Front chest, back, left/right sleeve

• Specialty Placement: Nape, hem, custom positioning

• Size Limitations: Varies by product and print method

• Color Matching: Best-effort Pantone matching for screen/embroidery

Shipping and Logistics

Domestic US Shipping:

• Standard Parcel: 3-7 business days via USPS, FedEx, UPS

• Expedited Parcel: 2-3 business days with tracking

• LTL Freight: 2-7 business days for pallet shipments

• White Glove: Appointment delivery with setup (additional fee)

Freight Options for Large Orders:

• LTL (Less Than Truckload): Cost-effective for 150+ lbs shipments

• FTL (Full Truckload): Dedicated trucks for very large orders

• Liftgate Service: Available for locations without loading dock

• Inside Delivery: Bring shipment inside building (additional fee)

International Shipping:

• Air Freight: 7-14 business days to major markets

• Ocean Freight: 21-45 days for large, non-urgent shipments

• Express International: 3-5 business days via DHL, FedEx

• Customs Brokerage: Professional customs clearance services available

Business Account Benefits

Payment Terms and Financing

Flexible Payment Options:

• Net 15/30 Terms: Available for qualified business accounts

• Credit Lines: Established credit limits for regular customers

• ACH/Wire Transfers: Reduced fees for large transactions

• Corporate Credit Cards: Automatic receipt generation and reporting

Credit Application Process:

• Business license and tax ID verification

• Financial statements and credit references

• D&B or credit bureau evaluation

• $1,000 minimum order for initial credit terms

Account Management Services

Dedicated Support Structure:

• Account Manager: Personal contact for orders over $5,000 annually

• Priority Service: Dedicated phone line and email support

• Order Management: Streamlined reordering and inventory planning

• Reporting: Detailed analytics and purchase history

Business Tools and Integration:

• API Access: Connect with your e-commerce or ERP systems

• Bulk Upload: Spreadsheet-based ordering for large catalogs

• Approval Workflows: Multi-user authorization for purchases

• Invoice Management: Detailed invoicing with custom terms

Volume Commitment Programs

Annual Contract Benefits:

• Guaranteed Pricing: Locked rates for committed volume

• Enhanced Discounts: Additional 5-10% off standard bulk rates

• Priority Production: Reserved capacity during peak seasons

• Custom Product Development: Exclusive items and materials

Minimum Annual Commitments:

• Bronze Level: $10,000 annual volume

• Silver Level: $25,000 annual volume

• Gold Level: $50,000 annual volume

• Platinum Level: $100,000+ annual volume

Custom Services

Design and Creative Support

Professional Design Services:

• Logo Optimization: Vector conversion and print preparation ($75-150)

• Custom Design Creation: Original artwork development ($150-500)

• Brand Consultation: Product selection and design strategy (complimentary for large orders)

• Design Templates: Reusable templates for ongoing campaigns

Artwork Preparation:

• File Conversion: Format optimization for print production

• Color Separation: Screen printing color setup

• Size Optimization: Scaling for different product applications

• Print-Ready Files: Complete technical specifications included

Sampling and Prototyping

Sample Services:

• Strike-Off Samples: Color and placement verification ($25-50 each)

• Size Run Samples: Complete size range for fit verification

• Material Samples: Fabric and product quality assessment

• Packaging Samples: Custom packaging and labeling mockups

Pre-Production Prototyping:

• Pilot Runs: Small batch production before full order

• Quality Validation: Comprehensive testing and approval process

• Specification Confirmation: Final verification of all details

• Client Approval: Written sign-off required before production

Custom Manufacturing and Sourcing

Specialized Product Development:

• Custom Blanks: Source specific garments or materials not in standard catalog

• Private Labeling: Remove manufacturer tags, add custom labels

• Specialty Materials: Organic, recycled, or performance fabrics

• Unique Products: Custom items designed for specific applications

White Label and Packaging:

• Custom Packaging: Branded boxes, bags, and inserts

• Hang Tags: Custom tags with pricing and branding

• Individual Packaging: Retail-ready packaging for resale

• Kitting Services: Assembly of multi-item packages

International Bulk Orders

Global Fulfillment Network

Regional Production Centers:

• North America: US, Canada, Mexico fulfillment

• Europe: EU-based production for faster delivery

• Asia-Pacific: Australia, New Zealand, Japan coverage

• Emerging Markets: Expanding coverage in Latin America and Asia

Benefits of Local Fulfillment:

• Reduced Shipping Costs: Eliminate international freight

• Faster Delivery: Local production and shipping

• Customs Avoidance: Domestic shipments avoid import duties

• Currency Options: Local currency pricing and invoicing

Customs and Compliance

International Shipping Terms:

• DDU (Delivered Duty Unpaid): Standard for international bulk orders

• DDP (Delivered Duty Paid): Available for enterprise accounts

• EXW (Ex Works): Customer arranges all shipping and customs

• Custom Arrangements: Flexible terms for specific requirements

Documentation and Compliance:

• Commercial Invoices: Professional documentation for customs

• Certificate of Origin: When required for duty reduction

• Export Declarations: Proper classification and documentation

• Restricted Items: Compliance with destination country regulations

Regional Considerations:

• European Union: VAT registration and GDPR compliance

• United Kingdom: Post-Brexit customs and VAT procedures

• Canada: USMCA benefits and GST/HST compliance

• Australia: GST requirements and import regulations

International Payment and Currency

Multi-Currency Support:

• USD, EUR, GBP, CAD, AUD: Major currency invoicing

• Local Banking: Reduced international transfer fees

• Currency Hedging: Protection against exchange rate fluctuations

• Tax Compliance: VAT, GST, and local tax registration where required

Quality Assurance

Bulk Order Quality Standards

Enhanced Quality Control:

• Incoming Inspection: Raw materials and blank product verification

• In-Process Monitoring: Quality checks throughout production

• Final Inspection: Comprehensive review before packaging

• Statistical Sampling: AQL-based inspection procedures for large orders

Quality Metrics and Tolerances:

• Print Placement: ±0.5 inch tolerance for standard placement

• Color Matching: Industry-standard color tolerances

• Size Specifications: ±1.5 inch tolerance from published size charts

• Defect Rates: Target <2% defect rate for bulk orders

Quality Guarantee and Resolution

Our Quality Promise:

• 100% Satisfaction Guarantee: Replacement or refund for confirmed defects

• Batch Consistency: Uniform quality across entire order

• Specification Compliance: Products match approved samples and specifications

• Timely Resolution: Issues resolved within 48-72 hours

Defect Resolution Process:

1. Immediate Notification: Contact account manager or quality team

2. Documentation: Provide clear photos or samples of defective items

3. Investigation: Root cause analysis and process review

4. Resolution: Replacement production or proportional refund

5. Prevention: Process improvements to prevent recurrence

Quality Claims Timeline:

• Notification Window: 14 days from delivery for quality issues

• Investigation Period: 24-48 hours for initial assessment

• Resolution Timeline: 72 hours for approved replacement or refund

• Documentation Required: Clear evidence of defects or non-conformance

Legal Terms

Intellectual Property and Content

Client Responsibilities:

• IP Ownership: Client warrants ownership or proper licensing of all submitted content

• Content Compliance: All designs must comply with our Intellectual Property Policy

• Indemnification: Client agrees to defend Merchifies against IP infringement claims

• Usage Rights: Client grants limited license for order fulfillment purposes only

Merchifies' Rights and Limitations:

• Content Review: Right to refuse orders that may infringe third-party rights

• Limited License: Use client content only for order fulfillment and quality control

• Confidentiality: Protect client designs and business information

• No IP Claims: Merchifies makes no claim to client intellectual property

Cancellation and Return Policies

Bulk Order Cancellations:

• Pre-Production: Full refund available before production begins

• Post-Deposit: 50% deposit non-refundable after design approval

• In Production: No cancellation once manufacturing commences

• Emergency Exceptions: Force majeure or documented emergency circumstances

Returns and Refunds:

• Custom Products: Final sale due to made-to-order nature

• Manufacturing Defects: Full replacement or refund for confirmed defects

• Specification Errors: Our error results in full remediation

• Client Changes: Post-approval changes may incur additional costs

Limitation of Liability

Liability Limitations:

• Maximum Liability: Limited to total order value paid by client

• Excluded Damages: No liability for consequential, incidental, or punitive damages

• Force Majeure: Not liable for delays due to circumstances beyond our control

• Time Limitations: All claims must be brought within one year of order completion

Dispute Resolution:

• Governing Law: Wyoming State Law, United States

• Arbitration: Binding arbitration for US clients (with opt-out provision)

• International Disputes: Good faith resolution with local law consideration

• Informal Resolution: Encouraged before formal legal proceedings

Contact Information

Bulk Order Specialists

Primary Bulk Order Support:

• Email: [email protected]

• Phone: (307) 381-6808, ext. 2

• Hours: Monday-Friday, 8 AM - 6 PM Mountain Time

• Response Time: 4 hours during business days

Specialized Support Channels:

Account Management:

• Email: [email protected]

• Services: Payment terms, credit applications, account setup

• Phone: (307) 381-6808, ext. 3

Design Services:

• Email: [email protected]

• Services: Custom design, artwork optimization, creative consultation

• Phone: (307) 381-6808, ext. 4

International Support:

• Email: [email protected]

• Services: Global shipping, customs, compliance assistance

• Languages: English, Spanish, French, German support available

Quality Assurance:

• Email: [email protected]

• Services: Quality issues, defect resolution, specification concerns

• Phone: (307) 381-6808, ext. 5

Self-Service Resources

Online Tools and Resources:

• Bulk Order Portal: merchifies.com/bulk-orders

• Quote Calculator: Interactive pricing and timeline estimates

• Design Guidelines: Technical specifications and best practices

• Product Catalog: Complete bulk-eligible product listings

Business Account Dashboard:

• Order Management: Track orders, reorder, and manage approvals

• Invoicing: Access invoices, statements, and payment history

• Reporting: Analytics, purchase history, and trend analysis

• Account Settings: Update contact information and preferences

Getting Started with Bulk Orders

New Customer Onboarding

Step 1: Initial Contact

• Email [email protected] with project details

• Include quantity, products, timeline, and budget information

• Receive welcome packet and account manager assignment

• Schedule consultation call for complex projects

Step 2: Account Verification

• Complete business account application

• Provide required business documentation

• Set up payment methods and billing preferences

• Establish communication and approval workflows

Step 3: First Order Process

• Collaborate on specifications and requirements

• Review pricing, timeline, and service options

• Approve designs and production samples

• Complete first order with dedicated support

Step 4: Ongoing Partnership

• Regular account reviews and optimization

• Volume commitment discussions for enhanced pricing

• New product and service introductions

• Continuous process improvement and feedback

Success Tips for Bulk Orders

Planning Best Practices:

• Lead Time: Allow adequate time for design, sampling, and production

• Artwork Quality: Provide high-resolution files (300 DPI minimum)

• Specifications: Use detailed size guides and product specifications

• Communication: Maintain regular contact with your account manager

Cost Optimization Strategies:

• Volume Planning: Consider annual commitments for better pricing

• Timing Flexibility: Non-rush orders receive preferential rates

• Product Selection: Some items offer better bulk economics than others

• Shipping Consolidation: Single-destination delivery reduces costs

Frequently Asked Questions

Q: What qualifies as a bulk order?

A: Orders of 25+ items or $500+ value qualify for bulk pricing and enhanced services.

Q: How much can I save with bulk orders?

A: Volume discounts range from 10-25% off retail pricing, with additional shipping and service benefits.

Q: Can I mix different products in one bulk order?

A: Yes, mixed product orders qualify for bulk pricing when meeting minimum thresholds.

Q: Do you offer payment terms for bulk orders?

A: Net 15/30 terms available for qualified business accounts with credit approval.

Q: Can you handle rush bulk orders?

A: Yes, expedited processing available for 25-50% additional fee depending on timeline.

Q: Do you provide samples before production?

A: Yes, digital mockups included free; physical samples available for $25-50 (credited toward order).

Q: Can you ship to multiple addresses?

A: Yes, we offer multiple address shipping and distribution services for corporate orders.

Q: What if there are quality issues with my bulk order?

A: We guarantee 100% satisfaction and provide replacement or refund for any confirmed defects.

Q: Do you offer international bulk shipping? A: Yes, we provide global bulk shipping with customs assistance and local fulfillment options.

Q: Can you help with custom packaging and branding?

A: Yes, we offer white-label packaging, custom inserts, hang tags, and private labeling services.

This comprehensive Bulk Orders Policy is designed to support successful partnerships with businesses, organizations, and volume customers. Our dedicated team is committed to delivering exceptional quality, competitive pricing, and outstanding service for all bulk order requirements.

Ready to start your bulk order project? Contact our wholesale team at [email protected] or call (307) 381-6808, ext. 2.

Merchifies Global LLC
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Bulk Order Department:

• Email: [email protected]

• Phone: (307) 381-6808, ext. 2

• Portal: merchifies.com/bulk-orders

• Business Hours: Monday-Friday, 8 AM - 6 PM Mountain Time

Last Updated: 01/01/2025
This policy is subject to change based on business requirements and market conditions. Established bulk customers will receive 30 days notice of material changes affecting pricing or terms.

Accessibility Statement: If you need this policy in an alternative format or require assistance due to a disability, please contact [email protected] or call (307) 381-6808, ext. 2.